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Ebsel Pro Audio Ltd Shop Privacy Policy
Issue 02 05/02/2008
Privacy Policy
At Ebsel Pro Audio Ltd your privacy is of high priority. This Privacy Policy outlines what information is collected about you, how it is used as well as the guidelines we have in place to ensure the protection of your information.
Within this policy "we" and "us" mean Ebsel Pro Audio Ltd and "you" or "your" means you the customer, "Products" or "Services" means any products or services that we are to supply to the Customer.
Information collected
When you place an order with Ebsel Pro Audio Ltd we collect personal identifying information from you such as your name, address, telephone number, email address, IP address, credit or debit card information and other bank details. This information is used to process your order and inform you of any changes to your order.
We will also occasionally ask you for additional personal information, for consumer research purposes, providing us with this information is optional.
Ebsel Pro Audio Ltd will use some of the information collected in the aggregate for marketing and promotional purposes. Occasionally we will monitor visitor traffic, and conduct surveys this allows Ebsel Pro Audio Ltd to improve the functionality of our website, and enhance the visitors experience. IP addresses enable us to do this. We do not link the IP addresses to personal information held by us about you. Ebsel Pro Audio Ltd may also use your IP address to help diagnose problems with our server.
Ebsel Pro Audio Ltd will use the information you provide for the following purposes:
- To process your purchase
- To fulfil requests for products and services
- To improve our products and services
- To contact you
- To tailor advertisements and content
Newsletters, mailing lists and information requests
You will be given the option to be added to the mailing list and newsletter services, if you choose to receive this information we will send you information about our products, promotions and services. Information will include details of our newsletters, new products, services, offers and promotions.
If you do not want to receive such mailing any longer, simply notify us by emailing info@ebsel.com.
Sharing your information
Ebsel Pro Audio Ltd makes every effort to preserve your privacy, however we may be required to disclose your personal information when required or authorised by applicable law, if ordered or required to do so by a court or governmental authority as appropriate in each jurisdiction, or to ensure that we are in compliance with our legal obligations
Ebsel Pro Audio Ltd may transfer your information to affiliated companies, such as Eclectic Breaks Ltd to fill your order. So as to protect your personal information we have in place contractual arrangements with such affiliated companies.
Ebsel Pro Audio Ltd will not disclose your personal information to any outside, non affiliated organisation for its use with out seeking your consent first, except in these cases:
With individual sponsors of a contest, promotion and only if you as a participant ask to receive additional information from a specific sponsor.
Ebsel Pro Audio Ltd will not sell or rent your personal information, order details or purchase detail to any outside organisation for its use without seeking your consent first.
Ebsel Pro Audio Ltd restricts access to personal identifiable information. Only employees who need the information in order to complete a job have access to it. These employees are limited in number and are committed to our privacy policies.
Aggregate statistics about our customers and related site information may be passed on to outside organisation, these statistics shall not include personal information regarding our customers.
Your Rights
On your written request and within 30 days Ebsel Pro Audio Ltd will inform you about the type, purpose, and possible recipients of the information held about you, by Ebsel Pro Audio Ltd and affiliated companies. On your written request and within 30 days we will correct, delete or block personal information from further processing if the information is inaccurate, incomplete, or irrelevant to the purposes of processing.
Internet purchases
Ebsel Pro Audio Ltd on line store at www.ebsel.com gives you the option to pay by credit or debit card using PayPal™. Ebsel Pro Audio Ltd is committed to keeping your personal information secure this is why we chose to use PayPal™.
PayPal™ automatically encrypts your confidential information using the Secure Sockets Layer (SSL) protocol with an encryption key length of 128 bits (the highest level commercially available).
However neither Ebsel Pro Audio Ltd nor PayPal™ can completely guarantee that the encryption technology will operate as intended or that a third party will not be able to access such information
If at any time you would like to make a purchase, but do not want to provide your details online, you may send a cheque or postal vouchers to the address below.
Ebsel Pro Audio Ltd
Suite G7
Prospect Business Park
Leadgate
County Durham
DH8 7PW
All cheques are payable to Ebsel Pro Audio Ltd
Clearly state your purchase requirements and contact details.
Cookies
A Cookie is a small file that may be stored by your browser on the hard drive of your computer. Cookies are used by us to keep track of visits made to our web site; cookies are used as a method of tailoring our web site to your interests. Cookies tell us when you have revisited our site; it does not tell us any personal information about you, enabling us to compile aggregate information about our visitors. You may change your browser so cookies are not accepted.
GIFs
Our website contains electronic images ( called "GIF", "Clear GIF", "Single-Pixel GIF or "Web Beacons") these allow us to count pages visited or to access cookies. Some GIFs are visible for example in an ad banner, others are clear and can not be seen. Clear GIFs are used by us in HTML newsletters allowing us to monitor how many newsletters have been viewed. The clear GIFs do not collect or gather personal data they are used to collect anonymous aggregated statistics about our website.
Consent
By submitting your details, you consent to the use of your information as set out in this Policy. Any changes to this Privacy policy will be posted on this page, the amended policy will be effective on the day of the posting.
Disclaimer
Any communication made via the Internet means that the communication and data transferred is at risk of being corrupted, intercepted and delayed. Ebsel Pro Audio Ltd shall not be responsible for any reliance placed by you on this website or its content.
Hyper- links
Ebsel Pro Audio Ltd website contains links to other sites not owned In these terms and conditions "we" and "us" mean Ebsel Pro Audio Ltd and "you" or "your" means you the customer or operated by us. This policy does not cover the privacy practices or the content of these third party sites.
Copyright
All materials published on this site, including but not limited to audio clips, video clips, design work, articles, graphics, text and the arrangement thereof (collectively, the "content") are the copyright of Ebsel Pro Audio Ltd or other copyright owners. Permission is granted to electronically copy and print portion parts of this site for the purchase or order of products from us for your personal, non commercial use. You may not modify, re-publish, re-transmit, or otherwise distribute any Content to any third party. Use of material on this site for the purpose other than for purchasing or ordering is prohibited.
All requests for the usage of material or Content other than for personal use must be requested in writing to info@ebsel.com Or via post to the Copyright Unit, Ebsel Pro Audio Ltd, Suite G7, Prospect Business Park, Leadgate, County Durham, DH8 7PW Your request will be reviewed, and an approval or rejection will be sent as soon as the request has been evaluated.
Trade marks
Ebsel Pro Audio Ltd are the exclusive licensee of the Ebsel Pro Audio Ltd trade mark. All the trademarks, product names and company names and logos used in this site are the property of their respective owners. No permission is granted by Ebsel Pro Audio Ltd in respect to the use of trademarks, product names and company names and logos, by doing so an infringement of the holders right has taken place.
It is Ebsel Pro Audio Ltd policy to respond expeditiously to claims of intellectual property infringements. We will promptly process and investigate notices of alleged infringement and will take appropriate action under intellectual property laws. All claimed infringements are taken very seriously.
Please inform us of any claimed copyright infringements by emailing us at info@ebsel.com
Or write to
Copyright Unit
Ebsel Pro Audio Ltd
Suite G7
Prospect Business Park
Leadgate
County Durham
DH8 7PW
The web service is the property of Ebsel Pro Audio Ltd. We retain the right to bar any individual or entity from our services, any access after a being barred shall constitute as an act of trespass.
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